Billing & Credits

Billing & Credits

This page explains plans & credits in Deskflow at a high level. For exact pricing & limits, check your plan or the billing page in the app.

Plans (subscriptions)

Deskflow typically offers tiers such as:

  • Free – Limited features; may include a small number of credits per month.
  • Basic – More features & unlimited individual enrichment; includes a monthly credit allowance for bulk & premium use.
  • Pro – Full features, including LinkedIn campaigns; higher credit allowance.

Plans are billed monthly (or annually, if offered). Your Settings or Billing area in the app shows your current plan & renewal date.

Credits

Credits are used for certain premium actions, not for everyday use of the product:

  • Bulk operations – e.g. enriching or processing many prospects at once (e.g. 50+); often 1 credit per prospect.
  • API access – If you use the API, each call may consume credits.
  • Advanced AI features – Some AI features may use credits depending on your plan.

Individual enrichment (one prospect at a time) is usually unlimited (or very generous) on Basic & Pro, so normal prospect adding & enrichment does not drain credits.

Credit packages (add-ons)

If you need more credits than your plan includes, you can often buy credit packages (e.g. 50, 100, 250, 500 credits). These are one-time add-ons & do not auto-renew unless you have a subscription that includes them.

What uses credits vs what doesn’t

  • Adding prospects (manual or from Search) – Typically no credits; enrichment may use internal quotas.
  • Individual enrichment – Usually free/unlimited on paid plans.
  • Bulk enrich / bulk actions (e.g. 50+ prospects) – Usually 1 credit per prospect (or as stated in the app).
  • Campaigns & messaging – Usually included in your subscription; no per-message credit.
  • API calls – Usually 1 credit per call (or as stated).

Check the in-app Billing or Usage section for your plan’s exact rules & current usage.

Upgrading, downgrading, & support

  • Upgrade / downgrade – Use Settings → Billing (or Plan) in the app to change plan or buy credit packages.
  • Invoices – Billing & invoices are usually available from the same area or from Stripe (if Deskflow uses Stripe).
  • Support – For billing errors, refunds, or plan questions, contact your team or the support email provided in the app.

For feature overview (what’s in each plan), see Concepts & the rest of the help docs in the sidebar.

Integrations